The Pest911 Guarantee
If the Pest Issue is reoccurring and you are not happy with the result after service treatment, Pest911 will re-treat the effected area at no charge to you within the warrantee period**.
If issues still persists after re-treatment and you are not completely satisfied, we will continue to solve the issue until you are completely satisfied or we will refund your money*.
If you are a business and you are not happy with the results during your scheduled treatments we will re-treat the area at no charge. If you are not completely satisfied after re-treatment, we will work to solve the problem or refund your service payment*.
*If you are a business, Your account must be current, under contract for more than 60 days, and your business must be compliant with sanitation, landscape and structural requests as noted on the Pest911 Service Work Orders or stated verbally by the technician.
*If you are a Residential Home Owner we ask you to be compliant with sanitation, landscape and structural requests as noted on the Pest911 Service Work Orders.
**It is important to review your individual pest control service agreement for the warrantee period noted in the agreement or stated verbally by the technician at the time of treatment. There is a warrantee time frame stipulated in each agreement depending on the pest, in which you need to report a reoccurrence of the pest after initial treatment. Reporting a pest problem in this warrantee period entitles you to a free re-treatment or a reduced cost re-treatment.
